Our philosophy and
methods of operation are based upon our quality policy, which
states:
It is the policy and intent of AWM to:
Operate a program for certification of management systems
in
accordance with all accreditation body requirements;
Provide the best available certification service, taking
into
account the concerns of clients, employees and all other interested
parties; and
Pursue continual improvement of our certification program
through
the use of the AWM quality system.
AWM is committed to impartiality in all of our activities, including
registration and verification. AWM Top Management understands
the importance of impartiality in carrying out our activities,
manages conflicts of interest and ensures the objectivity of
all of our services.
So what does this do for you?
First, we are an
accredited registrar under the ANSI-ASQ National Accreditation
Program. Our procedures and policies undergo continuing, rigorous
examination by an internationally recognized accreditation body.
This process ensures the lasting security of your registration.
Second, we realize that our continued existence as a registrar
depends on your satisfaction with our services. Your concerns
and questions are a top priority to us. We view all input from
present and potential clients as an opportunity for improvement.
Our service quality is evaluated against the highest standards
- yours.
Third, our quality system is set up to drive continual improvement
of our program. Our internal audit process and your post-audit
critiques ensure that our operations are examined on a daily
basis. The AWM Advisory Board provides objective oversight of
our program, and is an additional point of contact available
to all interested parties, especially you.
Fourth, our company is specialized in environmental management
systems. We have in progress or have completed projects in sixteen
countries and have observed how important the ISO 14000 standard
series has become.
We have also done hundreds of environmental audits in the United
States for industrial, commercial, and governmental organizations
since 1985. Our extensive experience in environmental forensics
and court testimony keeps us sensitive to the legal ramifications
of audit programs. We maintain vigorous domestic and international
business activity in environmental engineering and services not
related to ISO 14001. This forces us to remember concepts of
practicability and cost/benefit. Our audit teams are not just
auditors – they are working environmental professionals.
We do not attempt to apply interpretive templates, or reduce
the audit process to a simple "put a check in the box" check
sheet. Our audit process evaluates the conformance of the client's
environmental management system to the specific requirements
of ISO 14001 and the requirements of the organization's system
itself. The reason for this is that every EMS is different. This
calls for auditors with environmental experience and a checklist
which can be applied with flexibility, to any organization.
AWM audit teams are composed of environmental scientists, engineers,
chemists, geologists, and management professionals with auditing
experience in different types of management systems. Each team
is tailored to the specific aspects of your organization so that
we can provide you an efficient and effective audit. This arrangement
enables our teams to work with your staff to determine where
your system is in conformance, no matter how you have it set
up.
If you have any questions about the services we offer,
please contact
us.
AWM
Home Office
6430 Hixson Pike • Box 100 • Hixson, TN 37343
(423)843-2206 (ph) • (423)843-2310 (fax) Northern Region Office
Sterling, Connecticut Eastern Region Office
Wadmalaw Island, South Carolina Western Region Office
Boise, Idaho